OUR RESPONSE:

To ensure the safety of both our customers and the Reservoir team, we are  currently closed to reduce the spread of the Covid virus.  While many stores will be opening in the near future, we at Reservoir are taking extra precautions before we make any decisions.  We will continue to update this page with any changes to our brick and mortar hours, but for the time being, we encourage you to take advantage of our website & instagram ecommerce as the safest option to shop for all involved.

We are always happy to answer questions on fit, product details, etc.  Our return & exchange policies also continue to remain in affect for your convenience.  

 

LOCAL DELIVERY:

In lieu of recent developments due to the coronavirus, we our doing our best to create comfortable and contactless options for your continued support and shopping needs. 

We are temporarily providing free delivery to the following zip codes:

10516, 12524, 12508 & 12590

While checking out you can use the promo code "LOCAL" to receive free delivery in these areas.  

In the event that you are using another discount code, we will refund your shipping immediately upon receiving your order and seeing your delivery address.  Unfortunately our system will only allow one discount at a time, so this has been our process to ensure you get the best service while we are unable to be open. 

Local deliveries will be made on Wednesday between 4-6pm and Saturday between 10am-noon.

If you have any questions or concerns or need expedited delivery for any reason, please don't hesitate to reach out to us at hello@reservoir.us 

 

ONLINE SHIPPING:

As our team continues to work remotely, please be aware that online orders will take 1-3 days to ship.  All orders will ship out on Mondays, Wednesdays and Saturdays.

If you have any questions or concerns or need expedited shipping for any reason, please don't hesitate to reach out to us at hello@reservoir.us 

 

THANK YOU

As a small business that relies heavily on foot traffic to our brick & mortar, this has been a difficult transition.  Even more, we understand that our decisions to remain closed may not be to our best business advantage, but we believe they are in the best interest of our customers, our team and our family. We truly appreciate all your support that you have shown us and hope we can continue to serve you during this time!

Best,

Erin & the Team at Reservoir